Delivery & Returns

Our packaging methods are extremely secure to ensure that your cigars reach you in optimum condition, matured and ready for smoking. 

If you have any problems whatsoever, don't forget you are covered by our NO QUIBBLE GUARANTEE!

Please note: We ship nationwide to Switzerland and Liechtenstein only.

Switzerland & LIECHTENSTEIN Shipping

Free Shipping when you spend over 200 euros

20 Euros for orders under 200 Euros

bPost - estimated delivery and despatch within 2-4 working days

Returns

If you are dissatisfied with your purchase, you may return the item within 14 days of receipt for a refund or store credit. Returned items must be unused, in their original packaging, and in a condition suitable for resale. Please note that return postage costs are your responsibility, and we cannot refund any original shipping charges.

All approved returns are subject to a 10% administrative/restocking fee, unless the goods are faulty or have been incorrectly supplied.

Once your return is received and inspected, we will process your refund using the original payment method. Please include your order number and contact details with the returned parcel.

Please contact returns@dominiquelondon.com if you require assistance.

Return Address:

Customer Returns

Dominique London NV

4051 Basel

Switzerland